Frequently Asked Questions

Below are some of the most frequently asked questions along with answers to better help you create, share and embed your groups. If you're still in doubt, or have a question that is not listed below, please email us at tweet@tweetizen.com and we'll get back to you shortly.

How do I signup for Tweetizen?

Tweetizen does not require you to create a new username or password. Simply login using your exisiting twitter credentials.

If you're new to twitter, visit twitter.com and create a new account. By doing either of these, you will now be following Tweetizen and Tweetizen will be following you.

What is a #tag and how does it work?

#tags (hashtags) help make sense of the noise within Twitter. #tags are a community-driven convention for adding additional context and metadata to your tweets. They're like tags on Flickr, only added inline to your post. You create a hashtag simply by prefixing a word with a hash symbol: #tweetizen. By creating and using #tags, we can easily filter your tweets and show you tweets that really matter to you.

How do I create a group?

You can create two kinds of groups with Tweetizen - 1) group that filters tweets based on your interests and 2) group that filters tweets from your family and friends

Follow steps 3-6 in our illustrated HOW-TO section to see how easy it is to create a group.

How do I search for multiple keywords to narrow down the tweets?

You can type the following search operators directly into the keyword search box:

"happy hour"	containing the exact phrase "happy hour".
love OR hate	containing either "love" or "hate" (or both).
beer -root	containing "beer" but not "root".
#haiku	containing the hashtag "haiku".
from:pallian	sent from person "pallian".
to:techcrunch	sent to person "techcrunch".
@mashable	referencing person "mashable".
"happy hour" near:"NYC"	containing the exact phrase "happy hour" and sent near "NYC".
near:NYC within:15mi	sent within 15 miles of "NYC".
superhero since:2009-04-07	containing "superhero" and sent since date "2009-04-07" (year-month-day).
ftw until:2009-04-07	containing "ftw" and sent up to date "2009-04-07".
movie -scary :)	containing "movie", but not "scary", and with a positive attitude.
flight :(	containing "flight" and with a negative attitude.
traffic ?	containing "traffic" and asking a question.
hilarious filter:links	containing "hilarious" and linking to URLs.
news source:tweetizen	containing "news" and entered via Tweetizen

Where is my group's URL?

You'll see a SHARE button directly above your tweets in your group. Click on it and your group's url is displayed. See illustrated example in step 7 in our HOW-TO section.

How do I embed a group to my website?

We've tried to make the embedding as simple as possible. In order to embed a group, you'll need to have access to your website's html code (in other words, you cannot embed your group to myspace or any 3rd party social networking site where you have no access to the code).

To get your embed code, click on the EMBED button that's directly above your tweets in your group. See illustrated example in step 7 in our HOW-TO section. Follow the instructions and you'll have your group on your own website within seconds.

Can I style my group?

Yes! You can change the width, height, font styles and colors as well as change the background colors of your group to best fit your site's theme. Visit our STYLESHEET section (link on the left) to better understand what is involved and how to go about making the changes.

Where can I get more information about your private label solution?

We're working on providing high traffic website a private label solution where you get complete control of how our widget embeds on your site, along with 24/7 customer support and added features like in-line advertisement and branding. Contact us at 1800 490 0487 or email us at tweet@tweetizen.com and we'll get in touch.

Can I advertise on your site?

Yes! We currently allow one box ad on the homepage and on all group pages. You ad can be up to 300px wide and can link to your website or to your group on tweetizen. We also allow branding of your group as part of this package. Please get in touch with us by calling 1800 490 0487 or email advertise@tweetizen.com for more details.

Still Have a Question?

If you have read through this page and still have a question please feel free to email us at tweet@tweetizen.com or visit our FEEDBACK FORUM and we will help you out promptly and with good cheer.

Styling Your Embed Widget

This section is for advanced users who want complete control over the look and feel of their embedded widgets. You must have some prior experience with CSS stylesheets before attempting to theme your widget.

Ok, here goes:

Step 1:

Create a new stylesheet, name is mywidget.css and insert it directly after the theme's default CSS in the <head> section of your HTML file.

For example, it should look something like this:

<style type="text/css">@import "http://embed.tweetizen.com/embed.css";</style>
<style type="text/css">@import "mywidget.css";</style>

Step 2:

Now open up your new mywidget.css using any text-editor and add the following lines of CSS to change the width, height, fonts and color options of your group:

/*Add and edit the following classes to change width of the embedded group */

.tweetizen_embed {
     width: 595px;          
}

.tweeter .tweet_content_container {
     width: 590px;          
     height: 140px; }

.tweeter .tweet_content_container .tweet_text {
     width: 560px;          
}

.tweet_list .header .title {
     width: 330px;          
}

.tweet .tweet_information {
     width: 490px;          
}

.tweet .text {
     width: 490px;          
}


/*Add and edit the following classes to change the fonts, colors and margins of the embedded group*/

.tweetizen_embed {
     margin: 5px;
     margin-bottom: 15px;
     background: #fff;
}

.tweeter .tweet_content_container {
     background: #939393;
     margin-left: 2px;
}

.tweeter .tweet_content_container .tweet_text {
     color: #000;
     font-size: 14px;
     height: 70px;
     border: 1px solid #5d5d5d;
     margin: 15px 10px 5px 10px;
}

.tweet .tweet_information {
     padding-left: 10px;
     line-height: 16px;
}

.tweet .text {
     font-size: 12px;
     line-height: 17px;
}

.tweeter .people_container .people_collection {
     margin: 0px 5px 0px 5px;
     width: 170px;
     letter-spacing: 1px;
}

.tweet_list .header .title {
     font-family:Helvetica,Arial,sans-serif;
     font-size: 12px;
     color: #202020;
     font-weight: bold;
     text-shadow: #fff 0 1px 1px;
     padding: 7px 0 0 5px;
}

.tweetizen_embed, .dijitDialog {
     font-size: 12px;
     font-family: Lucida Grande, Verdana, Lucida Sans Regular, Lucida Sans Unicode, Arial, Verdana, sans-serif;
     color: #1b1b1b;
}

.tweetizen_embed .footer {
     border-top: solid #CCCCCC 1px;
     padding-top: 5px;
}

.tweetizen_embed .powered_image {
     margin-left: 20px;
}

.tweetizen_embed a, .dijitDialog a {
     color:#173d65;
     text-decoration:none;
     cursor:pointer;
     cursor: hand;
}

.tweet {
     border-bottom: 1px solid #eaf0f2;
}

.tweet .profile_image {
     background: #fff none no-repeat center center;
     border: 1px solid #e8e5de;
}

.tweet .from_user {
     color: #5f8db4;
     font-size: 12px;
     font-weight: bold;
}

.tweet .from_user:hover {
     color: #3a93cc;
     border-bottom: 1px dashed #a8cde5;
}

.tweet .created_at {
     color: #5b5d68;
     font-size:11px;
}

.tweet a.user_link {color: #527299;}

.tweet a.user_link:hover {color: #6f93aa; border-bottom: 1px dashed #a8cde5;}

.tweet a.ext_link {color: #527299;}

.tweet a.ext_link:hover {color: #6f93aa;}

.tweeter {
     height: 180px;
}

.tweeter .title {
     font-weight: bold;
     font-size:18px;
     text-transform:capitalize;
     margin: 0px 0 0 5px;
     font-family: Helvetica, Arial, sans-serif;
     color: #393b3c;
}

.tweeter .character_count {
     color: #d8d8d8;
     font-size: 35px;
     letter-spacing: -2px;
     font-weight: bold;
     text-align: right;
     margin: 0px 5px 0px 0;
     line-height: 40px;
}

.tweeter .character_count_over {
     color: #f73497;
}

.tweeter .tag_container .tag_title {
     color: #fff;
     font-weight: bold;
     font-size:11px;
     margin: 6px 0 3px 3px;
}

.tweeter .tag_container .tag {
     background-color: #303030;
     margin: 3px 0px 3px 5px;
     padding: 4px;
     color: #fff;
     font-size: 11px;
}

.tweeter .tag_container .tag:hover {
     background-color: #000000;
}

.tweeter .tag_container .tag_selected {
     background-color: #4cb4ea !important;
}

.tweeter .people_container .people_title {
     color: #fff;
     font-weight: bold;
     font-size:11px;
     margin: 3px 0 0 3px;
}

.tweeter .people_container .insert_person {
     background-color: #6c6c6c;
     margin-left: 7px;
     padding: 4px;
     color: #fff;
     font-size: 11px;
}

.tweeter .people_container .insert_person:hover {
     background-color: #00c0f3;
}

.tweet_list {
     font-size: 12px;
     background: #fff;
     margin: 0 0px 15 5px;
}

.tweet_list_loading {
     background: #fff url('http://www.tweetizen.com/img/loading.gif') no-repeat center center;
     background-position: center 100px;
}

.tweet_list a,
.tweet_list a:active,
.tweet_list a:visited,
.tweet_list a:hover {
     text-decoration: none;
     color: #527299;
     border-bottom: 1px dashed transparent;
     font-weight: bold;
}

.tweet_list a:hover {
     border-bottom: 1px dashed #a8cde5;
}

.tweet_list .header .button {
     background-color: #747474;
     color: white;
     margin: 5px 4px 0 10px;
     padding: 2px 7px 3px 7px;
     cursor: pointer;
     cursor: hand;
}

.tweet_list .header .button:hover {
     background-color: #979797;
}

.tweet_list .header .button_selected {
     background-color: #979797 !important;
}

.tweet_list .pager .newer_link,
.tweet_list .pager .older_link {
     height: 22px;
     line-height: 1.5em;
     font-size: 14px;
     font-weight: bold;
     padding:6px 0;
     width: 275px;
}

.tweetizen_embed a:visited, .dijitDialog a:visited {color:#173d65;}

.tweetizen_embed a:hover, .dijitDialog a:hover {color:#1f6da3;}

.tweetizen_embed input.text, .dijitDialog input.text {
     padding: 5px;
     border: solid #B1AE9E 1px;
     color: #4C616F;
     font-family: 'Lucida Grande', sans-serif;
     font-size: 11pt;
}

.tweetizen_embed textarea,.dijitDialog textarea {
     font-family: 'Lucida Grande', sans-serif;
     font-size: 11pt;
     color: #4C616F;
     border: solid #B1AE9E 1px;
     padding: 5px;
}

.tweetizen_embed button, .tweetizen_embed input.button,.dijitDialog button, .dijitDialog input.button {
     border: solid #CCCCCC 1px;
     background-color: #E6E6E6;
     cursor: pointer;
     cursor: hand;
     font-size:x-small;
     padding:4px 8px;
     -moz-border-radius: 5px;
     -webkit-border-radius: 5px;
     border-radius: 5px;
}

.tweetizen_embed button:hover, .tweetizen_embed input.button:hover, .dijitDialog button:hover, .dijitDialog input.button:hover {background-color:#D5D5D5;}

And you're done! Save your file, upload it to your web server and your new widget should appear on your website. Please make sure that you leave our logo in the footer to give us credit for this awesome widget :-)

Terms and Conditions

By signing up with Tweetizen and using the Tweetizen service, you agree to the following terms:

Basic Terms

1. You are responsible to maintain the security of your account and password.
2. You are responsible for your own behavior. This means you are responsible for all the content that is posted using the Tweetizen service and activity that occurs in your account.
3. Before posting any content on the Tweetizen service, you agree that you have the right to post that content (text, images, links, or otherwise).
4. When you give us your Twitter username and password, you authorize us to send information to and receive information from Twitter on your behalf. When you post an update on Tweetizen, we submit it to Twitter; but we do rely on Twitter to accurately and timely post your message on Twitter. We also import content from Twitter and rely on it to give us accurate and timely information.
5. You will not use the Tweetizen service for any illegal or unauthorized purposes and you won't use the Tweetizen service in a way that violates any laws in any jurisdiction you are subject to.
6. Tweetizen is not responsible for the content that is posted on the Tweetizen service by its users.
7. You won't spam other Tweetizen users.
8. You won't use the Tweetizen service to transmit viruses, worms or other yet-to-be-named malicious software that do bad things to computers, software or the like.
9. You won't try to hack into the Tweetizen service or unduly burden our servers.
10. If you want to terminate your Tweetizen account, send us an email and we will delete your account as quickly as possible (but we can't and don't guarantee a timeframe).
11. You agree to use the Tweetizen service at your own risk! We provide no warranty as to the functionality, uptime, or content. We hope this won't be the case but this may mean that the Tweetizen service may not meet your specific requirements, it may be unavailable, it may have errors, it may be inaccurate or unreliable, or any host of other things you might be unhappy about - so please use the Tweetizen service "as is"!

Tweetizen Rights

1. We can change any part of the Tweetizen service and even shut Tweetizen down at any time without notice. If we do add new features, tools or functionality to Tweetizen, they will be subject to these terms of service.
2. We can change these terms of service at any time reason without notice.
3. We reserve the right to refuse service to anyone for any reason at any time (this includes refusing to grant anyone a new Tweetizen account, terminating an existing Tweetizen account, or refusing to let you use the Tweetizen service just because the sky is blue).
4. Even though you own the content you submit, you give us a non-exclusive, perpetual, fully-paid, royalty-free, irrevocable license to use the content you provide to the Tweetizen service.
5. We reserve the right to remove content that is in violation of any applicable law.

Copyrights

1. We claim no intellectual property rights over the content you post using the Tweetizen service. Your profile and all the content you upload are yours. But because Tweetizen is a public service, you agree that others (including people you may not know or have explicitly given permission to see your content) may view your content.
2. As we said above, whatever you upload is yours. But you do give us a fully paid, non-exclusive, perpetual, royalty-free license to use your content to provide the Tweetizen service.